Support

Help Centre

This Help Centre is a space for Business Energy customers to browse helpful tips and answers to common questions. Looking for help with your home energy? Visit the Home Help Centre.

Help with your energy

Downloads

Useful resources available to you.

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FAQs

Find the answers you’re looking for in our frequently asked questions.

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Meter Readings

All you need to know on submitting and understanding your meter readings.

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Need more support?

Contact Us

We are here for you when you need us.

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Complaints

Our Customer Care Team are here to help.

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Codes of Practice

Everything you need to know about our Codes of Practice.

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Terms

Here's the important legal information you need to know.

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Emergency

Lost supply or have an emergency? Here’s what you need to do.

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